Privacy Policy
Last updated: October 25, 2026
1. Information We Collect
We collect information you provide directly, such as when creating an account, saving robots, submitting inquiries, or contacting support.
Information you provide:
- Name and email address
- Company and phone (optional)
- Saved preferences and favorites
- Messages and inquiry details
2. How We Use Your Information
We use collected data to operate and improve the platform.
- Provide, maintain, and improve services
- Process inquiries and route manufacturer requests
- Send updates related to your interests
- Respond to support and feedback
- Analyze usage and protect against abuse
3. Information Sharing
We do not sell personal information.
- With manufacturers when you request quotes/demos
- With service providers that support operations
- When required by law or to protect rights
4. Data Security
We implement technical and organizational controls to protect personal data against unauthorized access, disclosure, or misuse.
No internet transmission method is fully secure, but we continuously improve our safeguards.
5. Cookies and Tracking
We use PostHog and Google Analytics to understand product behavior, measure page and feature usage, diagnose problems, and improve HumanoidHub. Product analytics are enabled by default and are not used for advertising, retargeting, or cross-site advertising.
Analytics may include page routes, feature interactions, approximate device and browser information, and an opaque internal account identifier when you are signed in. PostHog may record masked visual session replays on public pages to help diagnose usability issues; input values and page text are masked, and private, administrative, and tokenized routes are excluded. We do not send your name, email address, inquiry text, private messages, or tokenized links as analytics properties.
PostHog and Google process this information as service providers. We retain analytics only as long as needed for product improvement, security, and operational analysis, subject to our configured provider retention settings.
On public pages, PostHog may record page layouts and interactions so we can diagnose usability problems. Text and form inputs are masked, designated private regions are excluded, and recording stops on private or sensitive-link pages. We do not enable console, network-body, or canvas recording. The same Privacy settings control turns these recordings off.
You can turn product analytics off at any time using the Privacy settings control available on public pages. We also respect supported browser privacy signals and exclude private, administrative, and sensitive-token routes. Advertising storage, advertising user data, and ad personalization remain disabled.
6. Your Rights
- Access your data
- Correct inaccurate information
- Request deletion
- Object to certain processing
- Export your data
- Opt out of marketing communications
To exercise rights, contact: contact@humanoidhub.ai
7. Children's Privacy
Services are not directed to children under 13. If you believe data was submitted by a child, contact us so we can remove it.
8. Policy Updates
We may update this policy over time. Material updates will be posted here with a revised date.
9. Contact
- Email: contact@humanoidhub.ai